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Welcome to the June 2014 edition of Words on the Wind! We have quite a bit to cover so let’s get started!
Today we bid our Senior Moderator, @Amalythia, farewell from the mod squad. Amalythia is stepping down to pursue and focus on a creative passion. She will remain a part of our community but as a player, not a moderator.
We would like to express our deep gratitude to Amalythia for all of her support, her leadership, her feedback, her contributions to the growth and guidance of the volunteer moderator team. She has been a joy to work with and while we will miss her presence on the squad, we wish her all the best in her pursuits.
Always wanted to paint your own familiar? We’ve got the contest for you! We are running a familiar coloring contest from June until July 14th Winning entries will become treasure marketplace familiars - show us your color theory, and click here for more information!
In our last registration window, we had 20,000 new users join us. As many were correct in pointing out, this meant Marketplace items would sell out faster. We’ve made two adjustments to the stock rate and will continue to evaluate the supply v demand. We want all of our players to have a fair chance to purchase Marketplace items at their intended price, and will continue to adjust as we monitor the situation.
Our last registration window brought to light several areas of the site that can continue to be streamlined. We hit a performance decrease around 5500 to 6000 concurrent users on all at once last registration - an amazing number, but one we need to prepare around for our next window so that Flight Rising can continue to grow!
We are addressing any bottlenecks we can find to improve and prepare the site for our next window. Hopefully for the next one the baby Snappers will stay in their nurseries so no wires are chewed or fans tied up.
We’d like to take a moment to address something we’ve noticed, something that is happening with greater frequency of late.
The Flight Rising moderator team is a volunteer position. They are not staff, they are not Admin.
We feel it’s necessary to clarify this. Volunteer moderators are not able to respond to reimbursement requests, nor do they have access to the inner workings of account actions or development. Moderators do not set policy, they enforce it at Admin direction/request. If you are having an account-related issue, please use the contact form rather than contacting a moderator, as this is the quickest route to staff who deals with these issues, and to a solution!
A moderator can assist you with moving a thread belonging to you, stickying a thread in a Flight Forum that is relevant and active, diffusing or moderating threads that need it, or help you find the correct avenue for a query.
If you think you’ve found an exploit, cheat, or security concern, please send it directly to us through Contact Us. An exploit is different than a bug, in that it is an issue or event that can be used to artificially gain an edge over players who are not abusing the problem, and exacerbates the situation. Posting security issues forums or social media can make resolution more complex and gives the problem a greater audience, risking the site integrity. Please send security concerns through the contact form, where it will go directly and privately to the staff.
This month’s Spotlight is a little different! We’ve seen some truly interesting or hilarious community efforts this past month and we want to call your attention to them.
First up: Cosplay! @anarin, @setralynn, and @calhale posted a great cosplay on tumblr of the deities. We loved seeing their dedication and creativity and we hope to see more soon! Just look at that Stormcatcher cosplay! You can see more of their work here!
Second: So this happened… There are really no words to describe how we felt when we read through the thread. It is amazing and it can be summed like this:
Thank you for reading, we’ll see you again in Words on the Wind, Volume 6!
We’ve got the contest for you! We are running a familiar coloring contest from June until July 14th. Winning entries will become treasure marketplace familiars - show us your color theory!
*Familiars are a more official part of the Flight Rising website, and conform to a strict style guide. While we allow a greater degree of creativity and expression of style with our skins, for familiars the familiar must match with the rest of our website. To give as many entries as possible a chance to win, we’re making this a coloring contest only - no lighting or shading needed!
**You could use strong brushwork and textures if you simply want to color and share your creation and do not mind being disqualified.
How to Enter:
Click on the above images to download the corresponding PSD. To enter, post a reply containing your entry in this thread. You may enter up to 1 time. Please no post reservations (posting a claim slot without an entry, or posting a claim slot with a WIP. Reserve posts without a completed entry inside will be deleted.)
And we’re back! Thank you for your patience.
We apologize for the current site downtime. We are looking into the issue now.
These features should be functioning once more. Thank you for your patience!
Hello! We are currently investigating some issues that are resulting in the following: We’ll provide updates as often as we can, but for the time being, if you notice any other issues, please report them in this thread: http://flightrising.com/main.php?p=mb&board=bug&id=1110317&page=1 It is not necessary to add posts indicating that you are experiencing what has already been reported (trying to cut down on post volume), but if anything new crops up that isn’t listed in the thread, please feel free to add a reply. Thank you!
Thank you for your patience while we worked to fix the problem.
Flight Rising’s second holiday season is about to arrive, and we are curious if everyone liked our current system for familiar retirement or would like to try a different method. The option being proposed is that June2014-May2015 holiday familiars do not retire, but return as a randomized possibility from a December event. They are never again available for out-right purchase like they are during their holiday festivals - still a possibility for new players, but not easy.
Take the survey here. It’s just one question!
Note: this would affect the upcoming June 2014-May2015 familiars only. We are not proposing to bring currently retired familiars out of retirement.
Note 2: At this time we are polling for community feedback only- no changes to the festivals have been made.
Starting at 06:00 server time Saturday morning, the site will experience a series of restarts. We anticipate this taking no longer than an hour and will update here as needed.
It has come to our attention that a major email provider, att.net, has blocked the Flight Rising email address and it is negatively impacting accounts with emails registered with that domain. We are working on resolving this with the email provider.
As this is currently impeding registration emails and password resets, we encourage our att.net players to contact us from their current email with the following:
From there, we will verify account ownership and change your registered email to one that will allow you to receive emails from Flight Rising.
Flight Rising will be celebrating opening its doors for its one year anniversary on June 8th. We can’t wait to see you there!
We were lucky enough to welcome our kickstarter headstart registrants on June 5th, and are pleased to have celebrated a year with our founders. How great is it to celebrate a birthday twice? ;-)
Hey everyone, old members and new -
We’re very sorry for the outages; you’re definitely testing our systems to the limit today! We are monitoring the situation and working hard to restore the site if it suffers downtime. Thanks for your patience!
Good morning! We’d like to give these tips another highlight to help all of our new players:
Based on information gathered during our last registration window, we wanted to give all of our new players a short list to review so that registration can be smooth and painless.